BACHELOR OF COMMERCE

ACCOUNTS, ECONOMICS, BUSINESS

HIGH SCHOOL

DIPLOMA IN COMPUTER HARDWARE

MCSE, MCP, A+, NETWORKING,

Executive IT Support Engineer

 Manage local and roaming profile, create and modify user and group accounts.
 Installation and configuration of Windows server.
 DNS configuration, Installing and managing active directory.
 Internal mail and administration performance monitoring.
 Used good problem-solving skills for troubleshooting problems.
 Backups and storage device management.
 Internet sharing management

IT Helpdesk Support Officer

 Installed and maintained company’s computers and network.
 Perform upgradation and updating of computers and laptops.
 Implementing security policies in domain.
 Manage map drives, shared folders.
 Remote desktop assistance

IT Technical Officer

 Administrating domain computers and users and their network resources; implementing user policies and securities.
 Backup of critical system and user information on day-to-day basis, in premise and remote DR location.
 Surveyed network usage and logged various points of access to focus on improving system performance and limiting downtime.
 Coordinate, communicates, and works well with the teams and management at all levels.

IT In-Charge

 Advise customers concerning equipment operation, maintenance, or programming.
 Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
 Travel to customers’ stores or offices to service machines or to provide emergency repair service.
 Install and configure new equipment, including operating software or peripheral equipment.
 Diagnose, troubleshoot, resolve hardware, software, or other network and system problems, and replace defective components when necessary.
 Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.