About Ahmad Ayyash

  • Phone 66090860
  • Academic Level Degree Bachelor
  • Gender Male
  • Industry Business Consultancy Services
  • Viewed 53

About me

BBA with more than 21 Years of Accomplishments in Managing Operations, Procurement, Logistics, Sales, General Administration, Key Accounts/Client Relationships, and strengthening companies to develop their Project’s growth opportunities, and position themselves as market leader in a competitive global business environment.
Motivated and experienced in the field of customer service and customer experience. Held multiple positions in developing and implementing long-term plans, and led teams consisting of a substantial number of employees.

Education

Experience

  • 2019 - 2023
    KRH

    Operations Account Manager

    Improved campaign processes and procedures by creating strategic working relationships with all key departments resulting in more efficient and effective campaigns
    Managed the legal status of all new hires and sponsored personnel to ensure compliance with regulations
    Handled inquiries, identified potential Corporate and key Accounts, and negotiated terms and conditions, contributing to business growth
    Ensured trouble-free services provided to customers by guiding the team in leading day-to-day operations related to HR, sponsorship, access badges, fleet, facilities, and recreation
    Scored in client satisfaction survey 80% NPS, 100% CSAT
    Achieved gross profit in 2021 of KD 5,066,780 and Generated revenue of KD15,903,586
    Identified and captured opportunities to grow business with new and existing clients, leading to increased revenue
    In charge of identifying and capturing opportunities to grow business with new clients as well as existing clients
    Managed local & USG Projects in Kuwait, Qatar, UAE, and Bahrain.
    Developed and maintained long-term relationships with clients, operating with clients/accounts and providing exceptional service
    Increased sales by driving up/cross-selling and coordinating with staff members working on the same account to ensure consistent service
    Utilized key performance indicators (KPIs) to make data-driven decisions, driving business recommendations and improving performance
    Played an integral role in budget preparation and performed periodic reviews of financial data with the COO, CEO, and CFO
    Directly reporting to the COO as the line manager

  • 2003 - 2018
    US Embassy Kuwait

    Procurement & Contracts MGMT.

    Supervised Procurement & Contracts Radio & TV Broadcasting Station, ensuring smooth operations and efficient procurement processes
    Handled the Operational, Purchase, and contract functions for the Radio and TV Station
    Negotiated and ran vendor contracts and pricing, resulting in cost savings and enhanced supplier relationships
    Streamlined procurement processes by creating purchase orders (PO) and closely tracking deliveries, ensuring timely receipt of goods
    Compare prices, specific cations, and delivery dates in order to determine the best bid among potential suppliers
    Conducted thorough market research to identify the best suppliers and negotiate favorable terms, resulting in refined procurement outcomes
    Functioned as Credit Card Holder for Purchase up to $75,000.00 from overseas vendors for items that can’t be found in Kuwait
    Maintained good relations and adhered to country-to-country agreements, facilitating smooth business operations

Skills

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