About ALY Alshafae

  • Academic Level Degree Bachelor
  • Gender Male
  • Industry Facilities & Property Management
  • Viewed 273

About me

•Attends owners’ meetings and provides meaning or context to the Human Resources results (e.g, retention statistics,
critical open positions, associate satisfaction, training initiatives, and results) and demonstrates an understanding of
owner priorities.
•Enhances the effective execution of the Human Resources Business Plan within the cluster by facilitating communication,
collaboration of efforts and sharing expertise.
•Delivers sound results by coordinating implementations, tracking results, problem solving, and leveraging efforts across
units wherever possible.
•Coordinates strategies across units to ensure cohesiveness and consistency.
•Drives efforts to improve operational efficiencies across properties.
•Translates business priorities into property Human Resources strategies, plans and actions.
•Partners with Regional Senior Director of Human Resources to ensure that property Human Resources strategies, plans
and actions are in alignment with regional Human Resources strategies and the overall strategic Human Resources
framework for the organization.
•Leads the planning, evaluation, resourcing, and follow-up of Engagement Survey (ES) related activities, in collaboration
with the appropriate business and discipline partners.
•Champions and builds the talent management ranks in support of Property and Region diversity strategy.
•Serves as key change manager for initiatives that have high employee impact.
•Monitors effective use of my HR by property managers and employees.
•Creates value through proactive approaches that will affect performance outcome or control cost.
•Coordinates and participates in succession planning activities in the market, as appropriate.
•Leads implementation and sustainability of Human Resources initiatives.
Managing the Staffing and Recruiting Process
•Partners with property management to hire and train Human Resources staff members who demonstrate strong
functional expertise, creativity and leadership to meet the associate relations needs of the property.
•Serves as coach and expert facilitator of selection process and interviewing procedures.
•Surfaces opportunities optimize Talent Acquisition work processes.
•Analyzes open positions to balance the development of existing talent and business needs.
•Makes decisions to manage the talent pipeline at the property.
•Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices, consults with hiring
manager on compensation, benefits, etc.
•Monitors sourcing process and related outcomes.
•Oversees interviewing and selection practices, making sure that managers are properly trained and equipped.
Overseeing Benefits Education and Administration
•Leads the planning of the hourly employee total compensation strategy.
•Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.
•Participates in quarterly internal equity analysis, reviews internal equity reports and surface issues that need a
resolution.
•Managing Employee Compensation Strategy.

•Prepares, analyzes and distributes and acts on results of Internal Equity and Comp Ratio reports.
•Documents and provides input to any out of guidelines management compensation adjustments for regional approval.
•Drives implementation of total compensation management packages/offers, particularly recognition and incentive
programs directed towards property priorities.
•Keeps current and knowledgeable in the internal and external compensation and work competitive environments.
Managing Staff Development Activities
•Manages and collaborates with Work Environment Senior Manager to ensure work environment related activities are
completed and issues are addressed.
•Drives completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in
applicable job description(s).
•Oversees training of Human Resources staff in all employee-related human resources technology, process, and policy to
appropriately respond to employee inquiries and anticipate employee needs.
•Serves as resource to property Human Resources staff on employee relations questions and issues.

Education

  • 2009 - 2011
    University of Toulouse II – Le Mirail - Kuala Lumpur / Malaysia

    Higher Diploma in Hotel Management

    Higher Diploma in Hotel Management / 2011 (University of Toulouse II – Le Mirail ) Kuala Lumpur / Malaysia.

  • 1991 - 1995
    Cairo University - Cairo / Egypt.

    Bachelor of Commerce

    Bachelor of Commerce / 1995 (Cairo University) Cairo / Egypt.

Experience

  • 2017 - Present
    Grand Majestic Hotels Group _ Kuwait City / Kuwait.

    Cluster Director of Human Resources & Security in Charge - from December 28, 2017 _till _ now

    • Attends owners’ meetings and provides meaning or context to the Human Resources results (e.g., retention statistics,
    critical open positions, associate satisfaction, training initiatives, and results); and demonstrates an understanding of
    owner priorities.
    • Enhances the effective execution of the Human Resources Business Plan within the cluster by facilitating
    communication, collaboration of efforts and sharing expertise.
    • Delivers sound results by coordinating implementations, tracking results, problem solving, and leveraging efforts across
    units wherever possible.
    • Coordinates strategies across units to ensure cohesiveness and consistency.
    • Drives efforts to improve operational efficiencies across properties.
    • Translates business priorities into property Human Resources strategies, plans and actions.
    • Partners with Regional Senior Director of Human Resources to ensure that property Human Resources strategies, plans
    and actions are in alignment with regional Human Resources strategies and the overall strategic Human Resources
    framework for the organization.
    • Leads the planning, evaluation, resourcing, and follow-up of Engagement Survey (ES) related activities; in collaboration
    with the appropriate business and discipline partners.
    • Champions and builds the talent management ranks in support of Property and Region diversity strategy.
    • Serves as key change manager for initiatives that have high employee impact.
    • Monitors effective use of my HR by property managers and employees.
    • Creates value through proactive approaches that will affect performance outcome or control cost.
    • Coordinates and participates in succession planning activities in the market, as appropriate.
    • Leads implementation and sustainability of Human Resources initiatives.
    Managing the Staffing and Recruiting Process
    • Partners with property management to hire and train Human Resources staff members who demonstrate strong
    functional expertise, creativity and leadership to meet the associate relations needs of the property.
    • Serves as coach and expert facilitator of selection process and interviewing procedures.
    • Surfaces opportunities optimize Talent Acquisition work processes.
    • Analyzes open positions to balance the development of existing talent and business needs.
    • Makes decisions to manage the talent pipeline at the property.
    • Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring
    manager on compensation, benefits, etc.
    • Monitors sourcing process and related outcomes.
    • Oversees interviewing and selection practices, making sure that managers are properly trained and equipped.
    Overseeing Benefits Education and Administration
    • Leads the planning of the hourly employee total compensation strategy.
    • Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.
    • Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues that need a
    resolution.
    • Managing Employee Compensation Strategy.• Prepares, analyzes and distributes and acts on results of Internal Equity and Comp Ratio reports.
    • Documents and provides input to any out of guidelines management compensation adjustments for regional approval.
    • Drives implementation of total compensation management packages/offers, particularly recognition and incentive
    programs directed towards property priorities.
    • Keeps current and knowledgeable in the internal and external compensation and work competitive environments.
    Managing Staff Development Activities
    • Manages and collaborates with Work Environment Senior Manager to ensure work environment related activities are
    completed and issues are addressed.
    • Drives completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in
    applicable job description(s).
    • Oversees training of Human Resources staff in all employee-related human resources technology, process, and policy to
    appropriately respond to employee inquiries and anticipate employee needs.
    • Serves as resource to property Human Resources staff on employee relations questions and issues.

  • 2009 - 2017
    Holiday Inn Hotel / IHG & Dana Hospitality Co _ Abu Dhabi / UAE .

    Cluster Assistant Director of Human Resources & Multitask – from September 13, 2009 _till _ December 25, 2017

    • Overseeing the day-to-day activities, ongoing career development of the administrators within the team.
    • Managing HR operations in the absence of the HR Manager.
    • Responsible for Managing the HR Team (5 employees) that includes payroll clerk, HR clerk, and hotel nurses.
    • Working with Department heads to develop their HR skills & capabilities- devolving HR responsibilities and building
    leadership capability through the middle management teams.
    • Advising all departments on relevant HR policy & labour legislation.
    • Owning and managing internal engagement activities such as the monthly meeting (Employee of the Month/Year and
    Long Service award).
    • Conducting Arabic Language lessons to non-Arabic speaking staff.
    • Support and assist the Manager and the Department within the overall Human Resources operations.
    • Available for employees at all levels to advise, counsel and assist with problems or queries.
    • Coordinates sports and social activities on a regular basis.
    • Inspects staff accommodation in the absence of the accommodation supervisor and ensures it is of the highest possible
    standard of cleanliness and comfort.
    • Preparing offer Letters & Contracts.
    • Maintaining all Personnel files & database.
    • Coordinating with other departments concerning associates.
    • Conducted exit Interviews and developed a statistical report to facilitate improvements and retention figures.
    • Responsible for the HR function/Employee relations for International/local hire.
    • Developed a salary band & grading system to simplify the recruitment brand.
    • Established a link with Abu Dhabi Universities for potential applicants.
    • Managing grievance & disciplinary actions, for performance, medical and misconduct reasons.
    • Advertised available positions on free recruitment websites, making savings to the company.
    • Developed and implemented environmental policies and procedures.
    • Put together a ‘Green Team’ for discussion on environmental issues.
    • Developed training packages to encourage staff retention.
    Recruitment
    •Responsible for overseeing the recruitment process within the hotel to deliver an excellent staff experience.
    Specifically, responsible for performing the following tasks to the highest standards:
    •Develop good internal and external relationships obtain high-caliber candidates.
    •Monitoring recruitment trends and plan for vacancies.
    •Ensuring relevant paperwork is completed when hiring new employees.
    •Keeping current on present and future recruitment needs.
    •Work with local Organizations and schools to promote the hospitality industry.Human Resources Analyst Cost
    •Assists in overall compensation planning and design.
    •Studies and analyzes jobs and prepares job descriptions to reflect major job responsibilities, activities, duties,
    requirements. Evaluates positions makes recommendations on job titles, band levels, and internal/external market
    alignment and works with HR staff and legal counsel to determine the classification.
    •Participates in salary surveys and determine organization’s market relationship. Analyzes results of those surveys and
    develops specific recommendations to support pay decisions and to create competitive salary structures while
    maintaining internal equity.
    •Builds positive relationships, provides counsel and direction to business partners, management and communicates
    compensation philosophy.
    •Manage recruitment budget and ensure competitive advertising and agency costs.
    Public & Government Relation Manager
    •Responsible to lead the team for the day-to-day processing of all transactions relating to visas, permits, licenses,
    registration while liaising with various government departments and agencies and the role will include key responsibilities
    such as: Oversee the processing of all types of visas, including employment visas, residence visas for employees as well as
    for entertainers and guest required visas.
    •Monitor the renewal of permits and licenses including hotel licenses and certificate for the hotel, etc.
    •Be up to date with regard to any changes or amendments to the prevailing laws/rules / regulations, changes in forms
    formats and other procedures.
    •Ensuring that all relevant documents are submitted periodically to the immigration / labour office with regard to
    canceled / absconding employees in order to be deleted from the hotel’s sponsorship list.
    •Ensuring the departure and exit formalities for employees are completed after the cancellation of visas.
    •Representation the Hotel at all Government departments, i.e., Media office, Municipality, chamber of Commerce,
    Ministry of Foreign Affairs, Ministry of Interior and Embassies.
    •Representation the Hotel at labour court tribunals.
    Legal Affairs Consulting
    Currently seeking a diligent Legal Affairs Manager who will secure the business’ regulatory compliance and keep positive
    relations with the local government and other.
    • Providing relevant and advance knowledge of imminent government issues to key stakeholders within the business
    • Providing legal advice that may affect the business.
    • Collaborating with the Management for preparing the legal documents and contracts.

  • 2008 - 2009
    Four Points by Sheraton Hotel / Marriott _ Dubai / UAE (Sheikh Zayed Road & Downtown).

    Cluster Human Resources Generalist and Public Relations Officer - from July 01, 2008 _till _ September 01, 2009

    • Maintain & update the associates’ personnel files, other HR files etc.
    • Draft correspondence for all kinds of HR related issues such as, but not limited, all letters, bank letters, salary
    certificates, experience certifications, etc.
    • Responsible to update HR’s main notice board on a regular basis as per stipulated and agreed on standards. This
    includes the upgrading of photos on the boards of new recruits.
    • Coordinates Employee awards: Employee of the Month, Loyalty Awards and Birthday Celebration.
    • Responsible for the issue of all stationery and other office items from the Purchasing Dept.
    • Bookings required for the new associates according to the company policy. The same is to be applied for leavers and to
    advise the Accommodation Supervisor about the arrivals or departures of associates.
    • Responsible together the new joiners and to coordinate with the Training Manager to set up the orientation, liaises with
    the Department Heads for the arrival of the new associates.
    • Coordinate with the Hotel Nurse the new joiners who need to have medical cards and prepare all the documents
    required.
    • Handles the administration of employment residence visa, renewals, leave application, visa medicals and termination of
    employment.
    • Co-ordinates the exit process, in terms of the ticket- back- home booking, by raising PR and liaising with Pay master, for
    last and final settlement signature, Purchasing, Visa Officer and Accommodation Supervisor on the housing hand-over.
    • Plays an active role in the Activity Group (Social Committee), assisting the events and activities where necessary.• To support HR projects as and when required.
    • Responsible and accountable for Associates’ passports and to issue if requested with proper documentation

  • 2006 - 2008
    Sheraton Hotel and Resort / Marriott _ Abu Dhabi / UAE.

    Human Resources Generalist - from April 01, 2006 _till _ June 30, 2008

    • Maintain & update the associates’ personnel files, other HR files etc.
    • Draft correspondence for all kinds of HR related issues such as, but not limited, all letters, bank letters, salary
    certificates, experience certifications, etc.
    • Responsible to update HR’s main notice board on a regular basis as per stipulated and agreed on standards. This
    includes the upgrading of photos on the boards of new recruits.
    • Coordinates Employee awards: Employee of the Month, Loyalty Awards and Birthday Celebration.
    • Responsible for the issue of all stationery and other office items from the Purchasing Dept.
    • Bookings required for the new associates according to the company policy. The same is to be applied for leavers and to
    advise the Accommodation Supervisor about the arrivals or departures of associates.
    • Responsible together the new joiners and to coordinate with the Training Manager to set up the orientation, liaises with
    the Department Heads for the arrival of the new associates.
    • Coordinate with the Hotel Nurse the new joiners who need to have medical cards and prepare all the documents
    required.
    • Handles the administration of employment residence visa, renewals, leave application, visa medicals and termination of
    employment.
    • Co-ordinates the exit process, in terms of the ticket- back- home booking, by raising PR and liaising with Pay master, for
    last and final settlement signature, Purchasing, Visa Officer and Accommodation Supervisor on the housing hand-over.
    • Plays an active role in the Activity Group (Social Committee), assisting the events and activities where necessary.• To support HR projects as and when required.
    • Responsible and accountable for Associates’ passports and to issue if requested with proper documentation

  • 2003 - 2006
    Sheraton Hotel and Resort / Marriott _ Abu Dhabi / UAE.

    Receptionist - from February 27, 2003 _till _ March 31, 2006

    • Ensured a high level of product knowledge of the Hotel and the local area and what is happening in the hotel on a
    daily basis.
    • Ensured that customers receive a fast, efficient and friendly check-in and check-out.
    • Ensured all customers’ queries or requests are handled in a polite, efficient manner and a high level of
    Customer service is consistently maintained.
    • Ensured that a high level of liaison is maintained between Front Desk and all other Departments within the hotel.
    • Ensured that a sales attitude is adopted at all times and maintained an awareness of all sales
    opportunities within the hotel to maximize room sales and revenue for the hotel.
    • Adhered to pre-set availability and rate controls and ensured all refused business is recorded with reasons for refusal.
    • Ensured and maintained the security of information relating to customers and personnel in the hotel.
    • Make sure to scan each guest ID upon check in.
    • Entering each guest ID detail on Hotel Establishment System.

  • 1999 - 2003
    Conrad International Hotel / Hilton _ Cairo / Egypt .

    Receptionist - from January 24, 1999 _till _ February 25, 2003

    • Ensured a high level of product knowledge of the Hotel and the local area and what is happening in the hotel on a
    daily basis.
    • Ensured that customers receive a fast, efficient and friendly check-in and check-out.
    • Ensured all customers’ queries or requests are handled in a polite, efficient manner and a high level of
    Customer service is consistently maintained.
    • Ensured that a high level of liaison is maintained between Front Desk and all other Departments within the hotel.
    • Ensured that a sales attitude is adopted at all times and maintained an awareness of all sales
    opportunities within the hotel to maximize room sales and revenue for the hotel.
    • Adhered to pre-set availability and rate controls and ensured all refused business is recorded with reasons for refusal.
    • Ensured and maintained the security of information relating to customers and personnel in the hotel.
    • Make sure to scan each guest ID upon check in.
    • Entering each guest ID detail on Hotel Establishment System.

Languages

Arabic
Proficient
English
Proficient

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