About Essam Maalouf
Academic Level Certificate
▪ Support in delivering the store annual sales targets.
▪ Assist in maintaining proper coverage and schedule so as to ensure the store maintains high levels of customer service.
▪ Conduct store operations audits to ensure compliance with the required store standard operating policies.
▪ Ensure customer needs are met, complaints are resolved, and customer service provided is of exceptional standard.
▪ Ensure that visual merchandising standards are achieved and that products are displayed in accordance with brand policy.
▪ Ensure promotions and pricing are accurate and in tune with company standards and policies.
▪ Generate and analyze sales reports and provide insights to maximize stock potential; report on the performance of new and core collections.
▪ Execute store operations including cash handling, inventory taking and record keeping in line with company’s standard operating procedures.
▪ Ensure interior and exterior of the store are clean and maintained to company and brand standards.
▪ Direct the team to follow standard operating procedures and store