About Maged Sadek
Academic Level Degree Bachelor
Seeking a position in the credit and collection field were excellent analytical and technical skills can be utilized to improve the company’s profitability and ensure the Company’s success.
2022 - Present
Otis Elevators Co
Taking a proactive role in managing and collecting debts of company debtors
Monitor accounts to identify outstanding debts.
Investigate historical data for each debt or bill.
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments Process payments and refunds.
Resolve billing and customer credit issues.
Update account status records and collection efforts.
Report on collection activity and accounts receivable status.
Handles complaints or difficult calls.
Negotiates payment arrangements and follows up to make sure the payments are made.
Finalize daily transactions, and refer any backlog to the collection manager. Prepare a prioritized list of outstanding payments according to severity of delinquency.
Process all charges off accounts and follow up with legal advisors.
Provide continuous customer service with close follow up.
Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
Perform other assigned tasks and duties necessary to support the Operation Department.
2013 - 2020