About Marwa Osman
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Academic Level Degree Bachelor
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Gender Female
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Industry Engineering
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Viewed 41
About me
-I highly dependable and ambitious Executive Secretary looking for a challenging position at a good Company. I offering strong administrative, customer service, and communication skills to provide adequate support to the executives.
-I productive and consistent individual. I bringing expertise in organizing calendars, coordinating conferences, and establishing communication programs.
-I detail-oriented with 15+ years’ track record of providing excellent administrative and general support to executives and staff. Eager to manage the flow office operations by using my skills and talents.
-I results-oriented and proactive individual, eager to obtain for this position where my knowledge of exercising priority judgment, establishing effective working relations, and managing schedules will be utilized to sustain executives’ office operations.
-I offering high proficiency in carrying out diversified functions; organizing schedules, managing correspondence, and preparing press releases and conference agendas in order to smooth out the work of executives.
Education
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1995 - 2000
High school of St. Mary's School, Cairo, Egypt
High school of St. Mary's School
I have passed High school’s in St. Mary's School from Holy Family Schools, Major Literary.
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1992 - 1995
University of Helwan, Cairo, Egypt
Bachelor of Fine Arts
I have passed Bachelor’s in Fine Arts College from Helwan University, Major Mural Depiction (Mosaic, Tempera, Fresco and Stained Glass).
Experience
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2015 - Present
Alghanim International General Trading & Contracting
Executive Secretary to Legal Director and Construction Director
• Performing accurate research and analysis.
• Coordinating arrangements, meetings, and/or conferences as assigned.
• Taking dictation and writing correspondence.
• Compiling, proofreading, and revising drafts of documents and reports.
• Daily record keeping and filing of documents.
• Preparing reports, presentations, and correspondence accurately and swiftly.
• Creating and organizing information and generating reference tools for easy use.
• Answering and screening telephone calls, and responding to emails, messages, and other correspondence.
• Operating and maintaining office equipment.
• Managing a busy calendar, meeting coordination, and travel arrangements.
• Professionally greeting and receiving guests and clients.
• Ensuring efficient and effective administrative information and assistance.
• Business administration or related.
• Support role.
• Methodical thinker with detailed research proficiencies.
• Thorough understanding of clerical and secretarial principles.
• Strong knowledge of databases and tracking systems.
• Fantastic organizational skills and detail oriented.
• Ability to work under pressure and meet deadlines.
• Brilliant written and verbal communication skills.
• Proficient in Microsoft Office, and business communication software.
• Filing and documentation of confidential papers. -
2012 - 2015
Egyptian International Group Co. (EICG) – msi Alliance
Executive Assistant to Chairman
• Prepare and follow up the implementation of the Strategic Plan and report periodically to the owner.
• Processing, communicating, handling and answering all incoming and outgoing correspondence such as regular e-mail, faxes, mails, telephone calls of the Owner office.
• Arrange and confirm the Owner appointments, recording maintains agenda and reviewing memos.
• Scheduling and organizing meetings, then recording and distributing minutes of meetings (MOM) and greeting visitors.
• Scheduling meeting and recording all the minutes of meeting (MOM).
• Preparing travel schedules for all the business trips such as Booking and Reservation for air ticket and hotels all over the world.
• Auditing and filling the documents of all the owner, managers and Company prior to owner’s signature. -
2009 - 2011
Refrigeration Industrial & Storage Co. (RIC) – COOLEX
Executive Assistant to President
• Prepare and follow up the implementation of the Strategic Plan with all departments concerned with the Company to report periodically to the president.
• Follow up the implementation of all mentioned in the minutes of meetings for all departments.
• Preparation and processing of all the exhibitions and conferences, whether domestic or international.
• Preparing travel schedules for the Company business & Recruitment trips.
• Auditing documents prior to the president’s signature.
• Managing the complete in office correspondence in the absence of the President.
• Scheduling meeting and recording all the Minutes of Meeting (MOM).
• Performs other duties and responsibilities as directed by the Manage.
• Processing, communicating, handling and answering all incoming and outgoing correspondence such as regular e-mail, faxes, mails, telephone calls of the President office. -
2007 - 2009
M.H. Alshaya
Store Manager in Fashion and Footwear
• Planning and coordinating store operations and Applying marketing strategies.
• Developing the strategic positioning of the store within the local market.
• Management and supervision and training of staff: training, motivation, appraisal, etc, to deliver operational excellence and premium levels of customer service.
• Manage store processes and implement operational guidelines to achieve optimum profitably.
• Use Performance Management and Development Process to set clear, Follow-up the implementation of all mentioned in the minutes of meetings.
• Ensure company standards are delivered in order to drive commerciality.
• Ensure commercial awareness of in-store team that inspires and generates a drive toward achievement of the store.
• Build and maintain key relationships with all functions as required.
• Reflect the values of the brand with integrity and respect for others. Be seen as truthful, fair and trustworthy and demonstrate an enthusiasm and passion for the brand.
• Daily follow-up for: All the business at the back office: (Handling and answering all incoming and outgoing correspondence such as regular email, faxes, mails, telephone calls), Organize files, Customer service, Trend update on permanent basis, Receiving daily delivery, Fitting rooms, Steaming, Vacuum, Follow-up to the wheel of production and the desired objectives of the Target stores in the entire same brand that we work with. -
1999 - 2007
Design Center Cairo (DCC) – SHONA - Arts Centers
Executive Secretary to Chairman
• Responsible for organizing & coordinating office operations and procedures in order to ensure organizational effectiveness & efficiency.
• Processing, communicating, handling and answering all incoming and outgoing correspondence such as regular e-mail, faxes, mails, telephone calls of the Owner office.
• Arrange and confirm the Owner appointments, recording maintains agenda and reviewing memos.
• Preparing travel schedules for all the business trips.
• Organize meetings, then record and distribute minutes of meetings and greet visitors.
• Prepares and maintains telephone directory and other Company information.
• Greet visitors and Liaison with internal and external contacts and determine whether they should be given access to specific individuals.
• Training staff and writing reports for all the top management.
• Performs other duties and responsibilities as directed by the Owner.
• Organize internal and external events.
• Assist The Owner with preparation of presentation materials.
• Set up and maintain filing systems, work procedures and databases.
• Daily correspondence, filing, and office administrative work.