Required Application Support Engineer
Full time @Confidential posted 4 weeks ago in Others Email JobJob Detail
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Job ID 66621
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Career Level Any
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Experience Any
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Gender Male
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Industry Others
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Qualifications Any
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Email [email protected] jobsearch-jobdetail-content
Job Description
Required Application Support Engineer
• Experience and well versed in Operating systems (Windows server, Linux, etc.); should be able to install, fix issues, and upgrade while implementing enhancements to improve reliability and do performance tuning.
• Recommendation of standard operating procedures for optimizing performance of application.
• Preparation of standard operating procedures for using, operating and maintaining applications.
• Handle the day-to-day support of business applications.
• Maintain track of issues/changes/problems related to the trading systems and supported devices; provide resolution and update status using ticketing systems.
• Independently write SǪL queries to quickly trouble shoot issues, provide status and issue reports to the IT Managers/System Owners/Related third parties on a regular basis
• Train/Assist in ensuring that the end users have optimum use of the system
• Provide input into improving system reliability, availability and performance
• Upgrade of existing application to latest versions
• Patching and testing of application – must conduct full UAT process
• Effectively manages scope and customer expectations on individual assignments
• Follows through on all assignments and takes ownership of client issues
• Support for User management including user creation, maintenance of user profiles, granting user access and authorization including roles and responsibilities. Password management is a part of support functionality.
• Application administration and maintenance to meet performance standards; maximize efficiency and minimize outages on regular and needs basis.
• Proactively monitor and review logs and errors and take appropriate measures to resolve the same.
• Integration with third party software
• Ready to take on extra challenges; performs additional duties as required
• Actively contributing and participating with the team to complete tasks, meet goals/objectives and ensure cost optimization
Documentation:
• Document systems configuration, and resolutions.
• Create and maintain policies for users, systems and applications.
• Create and maintain DR procedures.
• Review and Update ISMS procedures on yearly basis.
ǪUALIFICATIONS, EXPERIENCE, & SKILLS:
Eligibility Criteria:
• Bachelor’s degree in computer science or related degree.
• Minimum Experience:
• Must have 8+ years in programming and supporting trading systems in a stock exchange or core banking systems within capital markets and/or banking industry
• Deep understanding and proven track record of implementing and supporting large-scale projects
Skills:
• Strong problem solving and analytical skills.
• In-depth knowledge and experience with SDLC methodologies.
• Experience of working in complex, high pressured environments.
• Excellent verbal and written communication skills
• Attention to detail
• Teamwork
• Multitasking
• Generate ideas with team members and offering insightful solutions
Technical Skills Requirement:
• Languages C, C++, Java, C#, Linux shell scripting, Python, Java Script
• Platform Windows, UNIX/Linux
• Databases Oracle, MySǪL, MSSǪL, Postgres
• Source ControlGIT, MS Team Foundation
• Certifications ITIL Foundation, PMP, Linux Foundation Certified Engineer, Linux Networking and Administration
• Protocols Financial Industry Protocols
Send your CV to [email protected]