Required Call Center Supervisor

Full time @Confidential in Others
  • Kuwait View on Map
  • Post Date : April 26, 2022
  • Apply Before : December 16, 2023
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Job Detail

  • Job ID 8177
  • Career Level Any
  • Experience Any
  • Gender Any
  • Industry Others
  • Qualifications Any
  • Email

Job Description

Required Call Center Supervisor

– Has worked in call center or customer care department in reputed company with a function related to supervision for a minimum of 3 years
– Knowledge of corporate policies, procedures and service area desired
– Ability to understand customer business
– Ability to work in rotated hours/shifts
– Ability to work effectively with employees at all levels of the corporation, outside agencies and the general public and obtain cooperation in complex organization
– Ability to conduct classes of instruction and evaluate agents
– Effective communication and report writing skills.
– Strong analytical aptitude
– Strong communication skills with proficiency in English is a must
– Experience with MS Office, especially MS Excel
– Kuwaiti accent is a plus

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