Job Detail
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Job ID 41820
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Career Level Any
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Experience Any
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Gender Any
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Industry Others
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Qualifications Any
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Email [email protected]
Job Description
Required Technical Support Engineer
Responsibilities:
Provide top-notch technical support via phone and email.
Resolve hardware and software issues with precision.
Collaborate with cross-functional teams for efficient issue resolution.
Document customer interactions and contribute to support documentation.
Stay abreast of product knowledge and industry trends.
Qualifications:
Bachelor’s degree in computer science or equivalent experience.
Proven track record in technical support.
Strong understanding of Servers and Networking
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Customer-focused attitude with strong problem-solving abilities.
Preferred Skills:
Certifications:
CCNA
MCSA
ITIL
Advanced Troubleshooting:
Proven experience in advanced hardware and software troubleshooting
Familiarity with diagnostic tools and remote troubleshooting techniques
Communication Skills:
Multilingual proficiency to support a diverse customer base.
Excellent written communication skills for creating support documentation.
Must have car and driving license.
How to Apply:
Ready to join us? Submit your resume and a cover letter to [email protected]
